What Is the SRD R370 Grant?
The SASSA Social Relief of Distress (SRD) grant is a temporary support program issued by the South African Social Security Agency (SASSA) to assist unemployed individuals. Originally R350, it is now R370 per month for qualifying citizens, asylum seekers, and refugees.
Eligibility is confirmed monthly, and you must reconfirm every 3 months. So checking your SRD status regularly using the official SASSA SRD Status Check tools is crucial to avoid missed payments.
Available Ways to Check SRD Status
Here’s an overview of official SRD status-checking methods:
| Method | Requires Internet | Quick Access | Cost |
| srd.sassa.gov.za | ✅ Yes | ✅ Yes | Data needed |
| WhatsApp (0820468553) | ✅ Yes | ✅ Yes | Low data |
| USSD (*134*7737#) | ❌ No | ✅ Yes | Free |
| Moya App | ❌ No (Data-Free) | ✅ Yes | Free |
You can choose any method based on your device, data availability, and preference.
SRD Status Meanings – Approved, Pending, Declined
When you check your status, it will show one of the following results:
- Approved: You’re eligible. Wait for the pay date.
- Pending: Still under review. Check again in 24–48 hours.
- Declined: Your application was rejected (check the reason).
- Bank Details Pending: You need to submit/update payment info.
- Reapplication Required: You missed reconfirmation.
Tip: Each month has a separate status, so check them all.
How to Check SRD Status Online via srd.sassa.gov.za
This is the official portal for SRD status checking.
Steps:
- Visit https://srd.sassa.gov.za
- Scroll to “Check Online” section.
- Enter your South African ID Number and Phone Number.
- Click “Submit”.
- Your status will appear for each month.
Pro Tip: Make sure your contact number is the same as your application.
Check SRD Status via WhatsApp (082 046 8553)
If you prefer a chat interface, use the official WhatsApp service.
Steps:
- Save 082 046 8553 to your phone.
- Send a message: Hi.
- Follow the prompts and select “Check SRD status”.
- Enter your ID number and reference number.
Quick, convenient, and ideal for mobile users!
How to Use the USSD Code 1347737#
If you don’t have internet or WhatsApp, this is your best option.
Steps:
- Dial *134*7737# from your registered SIM.
- Choose “Check SRD Status”.
- Enter your ID number.
- Your status for the current month will be shown.
No data or airtime required – works on all networks.
Data-Free SRD Check with Moya App
The Moya App is a data-free alternative for smartphones.
Steps:
- Download Moya App from Play Store.
- Open it and tap “SRD SASSA” service.
- Enter ID & phone number.
- View your complete SRD status log.
Why Moya?
Over 60% of users prefer it because it’s zero-rated, meaning it won’t consume data.
How to Appeal a Declined SRD Status
Got a “Declined” result? Don’t panic. You have the right to appeal.
Steps:
- Go to https://srd.dsd.gov.za/appeals/
- Enter your ID number and Phone number.
- Select the month you want to appeal.
- Choose the correct reason for appeal.
- Submit and wait for feedback (can take 30–90 days).
Common Appeal Reasons:
- Incorrect income flagged
- UIF registered but not receiving
- Employment status error
Example:
Sipho was declined due to “alternative income source.” He appealed by uploading bank proof and was approved within 3 weeks.
Understanding “Bank Details Pending” & How to Fix It
If your status says “Bank Details Pending,” it means your payment can’t be processed.
How to Resolve:
- Visit srd.sassa.gov.za
- Click on “Submit Banking Details”
- Enter your ID → receive SMS link
- Add correct bank details (must match ID)
Payments will be delayed until bank details are verified.
FAQs – SASSA SRD Status
How often should I check my SRD status?
Check once per month, and again if your application is Pending.
How long does it take to receive SRD payment after approval?
Usually 7–14 working days after approval and payment processing.
Can I collect payment without a bank account?
Yes. Use your SASSA card, or collect at Shoprite, Pick n Pay, or Boxer stores.
What is the SRD reconfirmation process?
You must reconfirm eligibility every 3 months via the website.
Can I use someone else’s number for SRD?
No. The number must be registered to your ID.
Final Thoughts
The SRD R370 grant is a lifeline for millions of South Africans. But understanding how to check your status—and what to do if it’s declined, pending, or stuck—can be confusing.
Thankfully, with tools like the SASSA website, WhatsApp 082 046 8553, USSD, and Moya App, checking your SRD status has never been easier. Whether you’re awaiting your payday, submitting bank info, or filing an appeal, this guide equips you with everything you need.